Samsung Clarifies On Galaxy Tab Return Rate


The Samsung Galaxy Tab was the first major Android powered tablet PC to hit the market. At the time of its release, analysts expected it to offer some serious competition to the Apple iPad.

Unfortunately, the mediocre sales numbers tell a different story. It is assumed that the use of the Android 2.2 mobile OS instead of the latest Android 3 “Honeycomb” OS was the major reason for lower than expected sales figures for Samsung’s Galaxy Tab. One can only presume that Samsung has learnt its lesson and the forthcoming Galaxy Tab 2 will be based on the Android 3 “Honeycomb” operating system.

Meanwhile, controversies continue to plague the Galaxy Tab; Samsung recently accepted that its claim of a 2 million sales figure for the Galaxy Tab included internal sales and sales to channel partners. Moreover, a recent analyst report on the Galaxy Tab claimed that return rates in the United States are as high as 16% – an extremely high figure for the tech industry.

Samsung has come out strongly against the analyst report and has claimed that the actual return rate for the Galaxy Tab is actually lower than 2%. The clarification was posted on Samsung’s official blog site. According to Samsung’s official statement, “The return rate of the Galaxy Tab in the US as claimed by a North American market research firm is incorrect. According to Samsung Electronics Mobile Communications Business the return rate is below 2 percent.”

Samsung’s statement is expected to clear the confusion surrounding the Galaxy Tab and will do its bit in increasing sales even as the Apple iPad 2 awaits a spring release.

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